General enquiries

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What can we help you with?

What can we help you with?

Choose an area to see the online services available.

ChatBot (BOBi)

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If BOBi doesn't have the answer, our contact centre team will help you.


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Connect to Cardiff (C2C)


029 2087 2087


Monday to Friday - 8:30am to 5pm.

Out of hours

We are closed during UK public holidays.

If you call when our contact centre is closed you will hear a message giving useful information and emergency telephone numbers.

Text message

079 6722 2087


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Visit a Hub

Cardiff has Hubs throughout the city where you can access council services and speak to staff in person.

 View all Hubs

Visit County Hall

Find out about visiting County Hall

Write to us

Cardiff Council.
 County Hall,
 Atlantic Wharf,
 CF10 4UW.​