CCTV is used for many reasons around the Cardiff Area. This includes, but is not limited to, the prevention, detection, and deterrence of crime and to issue fixed penalty notices through Automatic Number Plate Recognition (ANPR) technology.
Throughout the Cardiff area there is CCTV placed which capture images and live footage of residents, visitors, and workers around the city.
How to request copies of CCTV
Requests for CCTV can be made for a variety of reasons. This can be done by a member of the public, the police or a company representing a member of the public e.g., insurance companies/solicitors. Footage is kept for no longer than 31 days.
It is important to note that not all CCTV cameras in the Cardiff area are owned by Cardiff Council meaning we may not always the footage.
How to make a CCTV request
Request CCTV Footage
What information do you need to provide?
- When making a request, try to include as much information as possible such as a specific date/time and location along with a description of yourself/incident details.
- When making a direct request for CCTV footage of yourself, you will be required to provide proof of your identity i.e., a copy of your passport or driving license.
- If a solicitor/insurance company is making the request on your behalf, they will require you to give consent for them to access footage of you and/or your vehicle.
Who can request CCTV footage?
- Companies representing members of the public- your representative will be able to request copies of CCTV, if the incident was caught on camera.
- Members of the public - You have the right to request CCTV footage of yourself. You can do this either in writing or verbally. There may be circumstances where we cannot provide you with the footage, for example, other individuals are identifiable within the footage.
- Police – the police can request CCTV footage if a crime was caught on camera.
CCTV Privacy Notice
- As part of our obligations under UK GDPR, we are required to provide you with information explaining how and why we process your information in relation to CCTV footage. To find out further details, please read our CCTV Privacy Notice.
Who can I contact for advice or to complain about CCTV?
You can contact the Data Protection Officer via email or post via the following:
Email: dataprotection@cardiff.gov.uk
Postal Address: Data Protection Officer
Information Governance Team
County Hall
Atlantic Wharf
Cardiff
CF10 4UW
Where are Cardiff Council CCTV cameras located?
This information can be found on our open data page.Who operates and monitors the CCTV cameras?
Only the relevant trained employees of Cardiff Council can operate and monitor CCTV. Only those with a legitimate purpose will be permitted access to the control rooms. The CCTV monitoring operators will be responsible for complying with the Cardiff Council CCTV Policy and the relevant code of practice.
What types of CCTV do Cardiff Council use?
- CCTV security cameras
- Body worn Cameras
- Automatic Number Plate Recognition (ANPR)
- Dash Cameras