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What we are doing to upgrade our website to improve accessibility and security for customers.

Pay your council tax

You can pay your council tax in the following ways:

  • online
  • Direct Debit
  • bank transfer
  • automated telephone payment, or
  • by post.

 

Pay your council tax online

Use our secure online payment system to pay your council tax bill.

You will need the following:

  • your council tax account number (an 8 digit number starting with a '1' or '2' found on the top right hand corner of your bill)
  • your Debit or Credit Card
  • the amount you want to pay

Pay online

 

Direct Debit

You can set up a direct debit to pay your council tax directly from your bank account every month.

Set up a Direct Debit online.

Download a Direct Debit application form to return by post (PDF, 284 KB)

 

Automated telephone payment

You can use a debit or credit card to pay over the phone. This is a 24 hour automated payments system.

You will need to have the following to hand before you call:

  • your council tax account number (found on the top right hand corner of your bill)
  • your Debit or Credit Card
  • the amount you want to pay

Phone 029 2044 5900. Follow the prompts to make your payment.

You can choose to speak to one of our customer service advisors about your bill. Please note this is not a 24 hour service and only applies during call centre opening hours.

 

By post

Please send payments by cheque with your name, address and council tax account number to:

Cardiff Council
PO Box 9000
Cardiff
CF10 3WD

Cheques should be crossed and made payable to Cardiff Council. Post-dated cheques are not accepted.

Please do not send cash by post.

Please ask if you need a receipt.

 

Bank transfer

You can pay your bill straight into the Council's bank account:

Nat West Bank
96 Queen Street
Cardiff
CF10 2GR

Sort code: 52-21-06

Account number: 20408838

Please remember to quote your council tax account number.

 

Download the Cardiff Gov App for a smarter way to connect with council services