Navigate Up
Sign In

My Neighbourhood

Use your postcode to find local councillors, facilities, school catchment areas and more.

Find facilities in my area

Domestic abuse

1 in 4 women in England and Wales will experience domestic abuse in their lifetime. Domestic abuse can occur regardless of gender, sexuality, class, age, race, religion or lifestyle.
The UK Government defines violence and abuse as
any incident or pattern of incidents of controlling, coercive, threatening behaviour, violence or abuse between those aged 16 or over who are, or have been, intimate partners or family members regardless of gender or sexuality.”
Domestic abuse is usually about a person’s desire to control their partner, but abuse also can be carried out by family members or someone with whom there is or has been a close relationship.
The forms that domestic abuse can include but are not limited to:
  • psychological
  • physical
  • sexual
  • financial
  • emotional
Get more information about protecting vulnerable adults.

How to report domestic abuse?

If you believe you or someone else is in immediate danger, do something straight away and contact 999 to tell the operator what is happening.
If you are being abused or think someone else is, you must tell someone. If you do not feel comfortable talking to social services, tell someone you trust and ask them to pass on the information. You could talk to a friend or relative, a doctor or a nurse, or anyone else in authority. 
If you are being abused or think someone else is being abused, please contact the Adult Safeguarding team on
029 2233 0888
If outside office hours, contact the emergency duty on
029 2078 8570

Cardiff Women's Aid

The City of Cardiff Council works with Cardiff Women's Aid​​​​​​​​​​​​​​​​​​​​​​​​​Link opens in a new window  to provide free confidential support to women and children at risk of domestic abuse or homelessness as a result of it.
If you know anyone in this situation, please contact the 24 hour domestic abuse crisis intervention service as soon as possible:
            029 2046 0566

Other organisations

 There is a range of alternative organisations and agencies that can help anyone in this situation providing advice and support.


We can discuss your housing options with you. We can help you find somewhere safe to stay as well as helping you plan for the long term.
Contact us and we will assess your situation and do the best to meet your needs. The support we provide may include:
  • securing the property and advice on personal safety,
  • risk assessment and safety planning,
  • help with a tenancy problem, e.g. rent arrears, neighbour complaints,
  • support while you settle into your home,
  • someone to come with you to appointments, e.g. solicitors, police, doctors,
  • support with criminal justice issues, housing options, health and social care referrals,
  • support with debt and money issues,
  • support to access counselling services and workshops to build confidence and self-esteem,
  • liaising with and referring to other appropriate agencies.
You can contact our Housing Options Service on
029 2057 0750 (9am – 5pm)
029 2087 3141 (24h)