We are aware of the delays in DWP processing Personal Independence Payment (PIP) awards.
If your blue badge is due to be renewed and you have not received your new PIP award letter, we can accept a letter from DWP with a time extension for your PIP award as your proof of entitlement.
Alternatively, if you do not have a time extension letter then you can submit a medical application. Please read our
medical application guidance.
You can renew your blue badge up to 12 weeks before your current badge expires. Your new badge will not be issued until the month your current badge expires.
If you provided an email address with your application, you will receive a reminder up to 12 weeks before your current badge expires.
Replacing a lost or damaged blue badge
If you lose or damage your badge, there is a £10 replacement fee.
If your blue badge was reported stolen, we might be able to replace the badge free of charge. You will need to provide a valid crime reference number.
If your badge is due to expire in less than 3 months, you need to submit a renewal application instead.
To replace the blue badge, you will need to provide:
- your personal details
-
your national insurance number (if you have one)
- the current badge number (if you know it)
Once your application is submitted, you will need to make the payment.
Please make sure the applicant’s name and date of birth are on the back of the cheque or postal order. The cheque or postal order must be made payable to Cardiff Council.
Please do not send post-dated cheques or cash by post as they can get lost.
Changing your details
You must tell us if your details or circumstances change. It is important that our records are kept up to date so your badge stays valid.
What to do if you have moved
If you are moving to Cardiff from another authority, you will need to contact your previous authority to tell them you have moved. They will transfer your badge details to us.
You can continue to use your badge. You do not need to apply for a new badge until your current one expires.
What to do if the badge is no longer needed
If you no longer need a valid blue badge, please return it to us.
The badge will need to be returned if:
- the badge holder is deceased
- medical reasons no longer apply
- Disability Living Allowance has been removed
- the badge holder moved into a care home or residential home and no longer need a badge
Contact us
Before contacting us, please make sure you check the email address that you used on your application. Any application progress updates will have been sent to this address.
It can take up to 12 weeks to process an application. Please do not contact us if you have applied within this time as this may prolong your application.
If you applied over 12 weeks ago and have not received any updates, please contact us.
Tel: 029 2087 3209 (9:30am to 12 midday, Monday to Friday)
Email: disabledbadges@cardiff.gov.uk
Or, you will need to provide the applicant's full name, address, and date of birth: