Sign In

My Neighbourhood

Use your postcode to find local councillors, facilities, school catchment areas and more.

Find facilities in my area

Cardiff Council

Housing Options Service

​​​​​​​​​​​​​If you are at risk of becoming homeless or know somebody who is, please contact us on 029 2057 0750. This is the quickest way to access our service.


The service provides support to anyone facing homelessness. It is important that you contact us without delay.

We offer help to people who are:

  • street homeless
  • sofa surfing
  • losing their family or rented home
  • at risk of having their home repossessed.

Please call us on 029 2057 0750 to get support from our team whatever your circumstances.

The Housing Options Service is based in Central Library Hub:

Housing Options Service 
Central Library Hub 
The Hayes 
CF10 1FL

Opening hours

​View the opening hours of the Housing Options Service.​

​​​Days​​​Opening h​ours
​Monday 9am to​​ 4:30pm
​Tuesday ​9am to 4:30pm
​Wednesday ​9am to 4:30pm
​Thursday ​10am to 4:30pm
​Friday 9am to 4pm

If there is a housing emergency outside of these hours, please call our out of hours team on 029 2087 3141. If you or someone else is in immediate danger, please call the emergency services.​​

© 2022 Cardiff Council