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Cardiff Council

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Cardiff Council


Telecare Cardiff 

Telecare Cardiff is a 24-hour telepho​ne link to our community alarm and response service that allows you to stay safe and independent in your own home.

Customers receive a lifeline unit and a personal alarm button pendant. When pressed, our Telecare team will speak to you immediately and take whatever action is needed.

For further information about available services, please visit Telecare Cardiff​​​​​​​​​​Link opens in a new window.

Are you an existing customer?

If you are already a Telecare Cardiff customer, there are different ways you can pay for your services:


The Cardiff Community Alarm Service
2nd Floor Willcox House
Dunleavy Drive
CF11 0BA



 ​​029 2053 7080​​​​​​​​​​​​​​​​​​​​​​​​​​​​​