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Cardiff Council

www.cardiff.gov.uk

Public transport

​​​​​​​​​​​​Traveline Cymru​​​​​​​​​​​External link opens in a new window provides full public transport information for getting around Cardiff including buses and trains. 

Taxis

There are several taxi ranks situated around the city centre where you can pick up licensed taxis. 

Hackney cabs are black and white or are London taxi style cabs. They display a taxi roof sign and have a licence plate attached to the rear of the vehicle. Only hackney cabs can be hailed from the roadside. 

Private hire taxis cannot be hailed at the roadside and must be pre-booked. There is no light on the roof and a yellow licence plate is displayed at the rear of the vehicle. 

Taxi Complaints​

If you believe you have been over charged in a taxi or a fare has been refused, please make a complaint providing:

  • driver/cab number, 
  • date and time,
  • location, or
  • details of the journey.

Make a complaint

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​Bus Passes

All senior citizens and disabled people receive free bus travel on local bus services throughout Wales if they have a valid pass. 

More information on this scheme can be found on the Welsh Government​​​​​​​​​​​External link opens in a new window website. 

You can find out more about your options for travel by public transport on the Keeping Cardiff Moving​​​​​​​​​​​External link opens in a new window website which has specific pages for rail and bus travel.

Bus Shelters 

Report a damaged bus shelter.

Report i​t​

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