Toggle menu

Recycling and waste collection changes

Due to the hot weather, there are some changes to recycling and waste collections.

What to do if you have lost your fine (PCN) or web code

You will need the Penalty Charge Notice (PCN) number to pay your fine. The PCN reference number starts with QC.

Depending on the stage of your fine, you may need a web code to appeal. You can find out more about the appeals process for a parking fine and a moving traffic fine.

If you have received a parking fine, the web code can be found on the back of the first page of the Notice to Owner.

If you have received a moving traffic fine, the web code can be found on the back of the first page of the PCN.

The web code is 8 digits long and is a series of numbers and letters. For example, 111XX111.

If you cannot find your PCN or web code, please contact us.

Please only contact us about a fine or web code if you are the registered keeper of the vehicle.

Contact us