You can make a request for CCTV for a variety of reasons. You have the right to ask for footage:
- of yourself,
- on behalf of someone else, or
- for legal proceedings.
This can be done by:
- a member of the public,
- the police, or
- a company representing a member of the public. For example, insurance companies or solicitors.
How long we keep CCTV footage
We do not keep footage for longer than 31 days. The footage is automatically deleted once the 31 days have passed, unless we have received a formal request for the footage, or it is relevant to an ongoing investigation.
We do not own all CCTV cameras in Cardiff. We may not always have access to the footage.
Information you need to provide
We will not search for the footage unless the relevant documents have been provided. If you are asking for footage on behalf of someone else or for legal proceedings, you must have consent from and proof of identification from the person (the data subject).
You will also need to provide as much information as possible, such as:
- the specific time and date,
- the location, and
- a description of yourself and what happened.
Requesting footage
There may be circumstances where we cannot give you the footage. For example, if other individuals are identifiable in the footage.
You can ask for CCTV footage by:
- completing the request form,
- emailing us,
- calling us, or
- visiting your local Hub.
Email: [email protected]
Tel: 029 2087 2087
Police requests under the Data Protection Act 2018
The police can ask for CCTV footage under Schedule 2, Part 1 of Paragraph 2 for:
- the prevention or detection of crime,
- the apprehension of prosecution of offenders,
- the assessment or collection of any tax or duty, or
- of any imposition of a similar nature.
How to make a request
To ask for CCTV footage under the Data Protection Act 2018, please complete the Schedule 2 request form (Word doc, 56 KB) and send it to us.
Email: [email protected]
