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Website upgrade on Tuesday 23 June

What we are doing to upgrade our website to improve accessibility and security for customers.

What support will I get?

Once you, or someone close to you, has asked for advice or support, we will be there to help you and offer information and advice on a range of options available.

Your support will depend on the kind of help you need, and will consider whether:

  • you are able to meet the need alone; or
  • you are able to meet the need with the care and support of others who are willing to provide it ; or
  • you are able to meet the need with the assistance of services you can access in the community.

First level support may be information and advice and/or support from your local community.

Leaving hospital

To help you regain your confidence and/or strength after a short stay in hospital, or when you first need to maintain your independence, the range of options may include:

  • Information and advice about what support is available in your local community
  • Assistance to access care and support
  • Care in your home
  • Equipment and aids to help you
  • Small adaptations e.g. a stair rail

What if I need more support?

If your needs are greater, and you need more ongoing support, this is likely to be provided by a number of different people or agencies.

In this case, it is likely that arrangements for your care will be written into a care and support plan. This is called a care and treatment plan in mental health.

The care plan is simply a document to help you know what everyone is doing, and when they are doing it. You will be have a copy of it.

Make a referral to Adult Care Service