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Cardiff Council

Financial support

Benefits are monthly payments from the state to support you with living costs, such as travel and food.

Ukrainian guests can access Universal Credit, a monthly payment to help with living costs as soon as they arrive in the UK.

You can apply for Universal Credit online on the UK government website​​​​​​​​​​​External link opens in a new window or visit Cardiff’s Job Centre:
Cardiff’s Job Centre Plus,
64 Charles Street,
CF10 2GS 

If you have questions about how Universal Credit works you can call:
  • 0800 328 5644 to speak to Universal Credit Full Service 
  • 0800 144 8444 to speak to Citizens Advice Help to Claim 

Ukrainian guests are eligible for:
  • Housing Benefit
  • Pension Credit
  • Personal Independence Payment
  • Child Disability Living Allowance
  • Carers Allowance
  • Attendance Allowance

Those who meet the criteria are eligible for the contributions-based Employment and Support Allowance and Jobseekers Allowance.  
Ukrainian nationals do not need to go through certain checks, such as the Habitual Residency Test, which will speed up any claims they make. 

If you need any guidance or advice about financial support, please visit Cardiff Central Library.​

National Insurance number

Everyone over the age of 16 in the UK has a National Insurance number and you will need one if you are planning to work.

© 2022 Cardiff Council