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Cardiff Council

Childrens services

We provide and arrange a number of care services to help and support families with children.

We are keen to ensure that the children and young people of Cardiff:
  • are healthy
  • feel good about their lives
  • are safe and protected
  • can learn new things
  • are able to grow up happily
  • are looked after well.


We work in partnership with a range of organisations to provide services to those who need it.

Children's Services Strategy (9mb PDF)​​​​​​​​​​​​​​​​​​​​Link opens in a new window

Information, Advice and Assistance

Together we have a duty to provide an information, advice and assistance service to Cardiff residents to improve the well being of people who need care and support. This includes:
  • Listening to children and young people’s views and feelings
  • Treating them with respect
  • Being aware of different culture, beliefs and language needs


We have an Early Help Strategy that empowers children and their families to take control of their own well being by providing services that meet their changing needs, so that they are more able to overcome their own difficulties.

Our aims

We want to help:
  • children and young people stay in families
  • children and families reduce the effect of disability 
  • reduce offending rates among children and young  people
  • reduce the number of children and young people becoming Looked After, where it is safe to do so
  • improve the outcomes for children and young people who are Looked After and provide ongoing support into adulthood for care leavers


If you would like to have more information, advice or request assistance, please contact us on


029 2053 6490


If outside of office hours call the Emergency Duty Team on 029 2078 8570


Get information about services and support available for families​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Link opens in a new window in Cardiff.​