Sign up to receive free weekly email reminders the evening before your collection is due. Your email will remind you what bins/bags/sacks you need to put out for collection by 6am the following day and show the address that you have signed up to receive reminders for.
We will also let you know about any changes to your collection day due to Bank Holidays and will email you recycling and waste updates throughout the year e.g. Christmas recycling advice.
You can unsubscribe from the email reminder service at any time.
To sign up, enter your house number and postcode and follow the prompt ‘sign up for free weekly email reminders for this address’.
You will receive a welcome email so that you know your sign up was successful.
We may occasionally email you about other recycling and waste management news and we may also email you if there are delays to collections due to adverse weather etc. Your personal data will be processed in accordance with Data Protection Act requirements and by supplying it you consent to the City of Cardiff Council processing the data for the purpose for which it is supplied.
All personal data provided will be treated in the strictest confidence and will only be used by the City of Cardiff Council or disclosed to others for a purpose permitted by law.”
For residents without access to smart phones or internet access, our Tidy Text service is available. You’ll receive a text message the day before your collection to remind you what bins/bags/sacks you need to put out for collection by 6am the following day.
To sign up, text ‘TIDY’ + your house number and postcode to 60163.
For example: TIDY 9 CF99 9AA
Please note: You will not receive a confirmation text once you have successfully signed up to the service.
To stop receiving texts, text ‘TIDY STOP’.
If you move house, you will need to stop messages for your previous address and sign up with your new address details.
When you send the text to register for the service or to opt out, your normal text message charges will apply, but after that all text message reminders sent to your phone are free.
Any data supplied by you will be processed in accordance with Data Protection Act requirements and by supplying it you consent to the City of Cardiff Council processing the data for the purpose for which it is supplied. (Your house number and postcode will be stored in a secure database, and only be used to generate your automatic text message each week.)
All personal information provided will be treated in the strictest confidence and will only be used by the City of Cardiff Council or disclosed to others for a purpose permitted by law.”
Download a free waste app to your mobile device so that you have handy recycling and waste reminders ‘on the go’. The app runs on all Android and Apple devices. It does not work on desktop or laptop computers.
The app is available by searching ‘Binfo Cardiff’ in google playstore (Android Devices) or app store (Apple devices). Please make sure you search ‘Binfo Cardiff’ or you may download the Binfo app for another area.
You are able to set your own time reminders to put your recycling and waste out, as well as search which material goes into your green bags, food waste caddy and garden waste. Once set, you will see your reminder even if you’re not connected to the internet.
If you allow, we will also be able to send you push notifications to let you know if your recycling and waste collections are going to be delayed e.g. during periods of poor weather.