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Cardiff Council

Assisted Lift Collections survey

​​We are currently reviewing the supported collection service with the aim to make the following improvements in Spring 2022:​​​

  • ​Digital improvements to ensure drivers record all assisted collections on the in-cab devices
  • Digital training for drivers and loaders
  • A new internal complaint management process, so any issues can be resolved in a timely manner

As part of this comprehensive review, we’d like to hear your thoughts.

The survey will open on Monday 7th March 2022, and will close on Sunday 27th March 2022.

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