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Cardiff Council

Help putting out bags and bins

If you need help putting your recycling and waste bags, bins or food caddy out to be collected, you can apply for a recorded collection.

To apply for a recorded collection service  please ring C2C on 029 2087 2087 where your details will be taken. 

A Waste and Recycling officer will come to your property and assess your situation and discuss your options with you.

If you are successful you will receive recorded collections until you request for the service to stop.

​​Missed collections

If you are registered for a recorded collection (assisted lift) and we miss your bins, we won’t be able to return, but we do need to let our crews know they’ve missed you. 

Please use the report it form below to let us know if you have a missed collection.​