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Cardiff Council

Hygiene Collections

​​​​​​​​​​​​​If you cannot fit your nappies or incontinence waste into your black bin or red striped bags for a fortnightly collection, you can sign up for hygiene collections.

Hygiene collections will be on the opposite week to your general waste collections. You should still put your nappies or incontinence waste into your black bin or red striped bags on your general waste collection week.

When you sign up to the service we will provide you with hygiene bags. You will either receive yellow or purple bags.

If you run out of bags, you can order hygiene bags online, or collect them from your nearest hub.​​

We will also provide you with a yellow caddy to store your hygiene bags between collections. Caddies should be used for storage only, please do not put your caddy out for collection.

​What goes in your hygiene collection?

  • Nappies
  • Associated nappy changing rubbish, such as cotton wool, wet wipes, nappy sacks
  • Incontinence pads
  • Catheters
  • Stoma / Colostomy bags*
  • Plasters and bandages
  • Needles*
  • Sanitary waste
  • Vomit
  • Animal faeces

* See clinical and medical items

To dispose of your colostomy or stoma bags and catheters safely and hygienically, please empty the contents of the bag into your toilet, wrap the bag and place in your general household waste for collection.

Needles or syringes

You will need to arrange a sharps collection with your local health board. Cardiff Council does not collect needles or syringes.

For more information and advice about medical waste contact your local health board, district nurse team or NHS Direct on 0845 4647.

Putting your hygiene waste out for collection

Put your hygiene bags on the kerb for collection. Or we can arrange with you to collect from a discreet location. 

Check your collection day.​

Do not keep your hygiene bags in your storage caddy when putting them out for collection. We will not collect from inside your caddy. 

If you do not put your hygiene bags out for four collections in a row, you will be removed from the service.
You can reapply for the service again at any time.

Apply for hygiene collection​

To apply for a hygiene collection please complete the online application form or call C2C on 029 2087 2087.

Once your application has been processed your hygiene bags will be delivered within 7 to 10 working days.