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new cardiff > ENG > Resident > Recycling and Waste > Hygiene Collections

Hygiene Collections

The hygiene collection is an optional service for people who need to dispose of a high volume of nappies or incontinence pads.

If you register for the service you will use yellow hygiene bags on alternate weeks to your general waste collection to dispose of nappies and incontinence pads.

This service is not available in blocks of flats.​

​What goes in your hygiene collection?

    We collect

  • Nappies
  • Associated nappy changing rubbish, such as cotton wool, wet wipes, nappy sacks
  • Incontinence pads

    We do not collect

  • Catheters
  • Stoma / Colostomy bags*
  • Plasters and bandages
  • Needles*
  • Sanitary waste
  • Vomit
  • Animal faeces

    * See clinical and medical items

    Clinical and medical items

    To dispose of your colostomy or stoma bags and catheters safely and hygienically, please empty the contents of the bag into your toilet, wrap the bag and place in your general household waste for collection.

    Needles or syringes

    You will need to arrange a sharps collection with your local health board. Cardiff Council does not collect needles or syringes.

    For more information and advice about medical waste contact your local health board, district nurse team or NHS Direct on 0845 4647.



Apply for hygiene collection

There are two types of services:

Temporary collection

This is a short term service for baby and infant nappies. 

Once the year is over, we will contact you to see if you still need the service.

Permanent hygiene collection

This is a longer term service for children or adults with a long term health condition resulting in the use of incontinence pads.

We will contact you every 3 years to see if you still need the service.


To apply for a hygiene collection please complete and return a hygiene collection application form or call C2C on 029 2087 2087.

Adult hygiene collection applicationLink opens in a new window Child hygiene collection application Link opens in a new window

Your information pack and hygiene bags will be delivered within 7 to 10 working days of your successful application.

Putting your hygiene waste out for collection

Put your yellow hygiene bags on the kerb for collection. Or we can arrange with you to collect from a discreet location. Check your collection day.

We will provide you with replacement hygiene bags each time we collect, and these will be posted through your door unless you have asked us to leave them somewhere else.

If you miss your hygiene collection 4 times in a row, we will remove your property from the service. Should you need hygiene collections in future you will need to re-register for the service.