The nappy collection, or hygiene collection, is an optional service. Disposable nappies and incontinence pads should be put into your black bin or red striped bag or wheelie bin for collection with the rest of your general waste collected every two weeks. Nappies and pads cannot be recycled in your green recycling bags.


If you have arrangements in place for your nurse or health worker to take this type of waste for you, this should continue as normal.


Our hygiene collection service is for people who have a particularly high amount of nappies or incontinence pads, and cannot cope with a general waste collection every two weeks.


How it works:


  • Complete the application form or call C2C on 2087 2087
  • Once you have registered we will supply you with hygiene bags.
  • Your hygiene information pack and hygiene bags will be delivered within 7 to 10 working days of your application being accepted.


Week one

Nappies and incontinence pads go into your black wheelie bin / red striped bags.

When are my bins/bags collected?


Week two

Put nappies and pads into the hygiene bags provided and place up to four bags out on your usual collection day.


The hygiene collection is for:

  • Nappies
  • Associated nappy changing rubbish, such as cotton wool, wet wipes, nappy sacks
  • Incontinence pads 


We do not collect:

  • Catheters*
  • Stoma / Colostomy bags*
  • Medical dressings
  • Plasters and bandages
  • Needles*
  • Sanitary waste
  • Vomit
  • Animal faeces


* See Clinical and medical items


Clinical and medical items

NHS advises that to safely and hygienically dispose of your colostomy / stoma bags and catheters, you empty the bag of its contents down your toilet. Then wrap, and place in your general household waste for collection. Please contact us for further advice. 


If you have needles to dispose of you need to arrange a 'sharps' collection. Do not put this waste in your household waste collections. For more information and advice about medical waste contact your doctor or nurse or call NHS Direct on 0845 4647.


Real Nappies

Real nappies are an alternative to disposable nappies and are a great way to help the environment and could half the amount of waste your family generates.


  • Babies will go through approximately 5,000 nappies by the time they're 2 ½
  • Around 200 million disposable nappies are taken to Welsh landfill sites every year
  • a disposable nappy will take around 300 years to decompose in a landfill site


Real nappies have modern designs as well as poppers and Velcro fasteners so there’s no need for complicated folding or using pins.


As a Council we do not supply real nappies, but there are support groups across Cardiff who can offer further advice. For more information visit The Real Nappy Campaign websiteExternal link opens in a new window , which is a joint venture by the Welsh Assembly Government, National Resources Wales and Recycle for Wales offering impartial advice and information about real nappies.