Donating and recycling your bulky items

If you have any furniture or other large items that could be re-used you could offer them to friends and family or donate them to a charity.

 

There are also several websites that will advertise your unwanted items for free or you could contact local charities such as:

 


If items are not reusable and you have your own transport, please take them to your nearest Recycling Centre​.


Our collection service


We offer a collection service for large or awkward household items and appliances such as:


  • Beds
  • Mattresses
  • White goods


Please note that this service is for collecting items from your home only. You will need to present them kerbside for collection. 


Please do not put item/s out for collection before 6.30pm the day before collection. Any residents found placing items out for collection before this time could be fined.


Taking recyclable bulky items to our Recycling Centres is helping us to meet our recycling targets set by Welsh Government.


Collection is free for items that are recyclable. For items that are not recyclable, there is a charge. To see whether your item is chargeable or not, please see our list.


Items we collect for free


  • Baby Walker - plastic
  • Bath (metal or plastic)
  • Bathroom Cabinet (Solid Wood/metal)
  • BBQ (No gas bottle)
  • Bed Bases (metal or wood) -
    Divans/MDF and Mixed Material bed bases must be paid for
  • Bedside Cabinet (metal or solid wood)
  • Bike
  • Bookcase (metal or solid wood)
  • Bookcase with shelves (metal or solid wood)
  • Cabinet or bureau (metal or solid wood)
  • Car Batteries
  • Cardboard
  • CDs & DVD (min 2 bags)
  • Chest of drawers (solid wood/metal)
  • Cistern
  • Climbing Frame (Metal or Solid Wood)
  • Coffee Table (Solid Wood or Metal)
  • Computer Desk ( Solid Wood or Metal)
  • Cot / Baby Crib  (Solid Wood)
  • Curtain poles (wood/metal)
  • Desk (wood)
  • Dining Chairs (wood or metal)
  • Dining table (Wood or Metal)
  • Dog Kennel (Wood)
  • Door (Solid wood or metal)
  • Drawers (Wood)
  • Dressing Table (Solid Wood)
  • Fence panel / wooden gate
  • Filing Cabinet (Metal)
  • Fire surround (Wood/Metal/Marble)
  • Garden shed (Dismantled) Wooden or Metal
  • Garden Shed/Play Houses (hard plastic)
  • Kitchen Worktop (Wood or Stone)
  • Laminate/Wood Flooring
  • Mattresses
  • Office Chair (if mostly Metal)
  • Pram / Pushchair / Buggy
  • Radiator (metal)
  • Shelves (Solid Wood or Metal)
  • Shoes (Min 2 bags)
  • Shelving Units (Wood or Metal)
  • Sideboards (Solid Wood)
  • Sink (stainless steel)
  • Stair gate
  • Tables (Solid Wood or Metal)
  • Textiles (min 2 bags)
  • Toilet
  • Toys Hard Plastic​
  • TV Unit (Solid Wood or Metal)
  • Toy Box(Solid Wood/Metal)
  • Vanity Unit (Solid Wood/Metal)
  • Wood planks (up to 5ft) must be in bundles
  • slat beds (wood)
  • Headboards (wood/metal)
  • Rubble/Sand - max of 6 bags
  • Air conditioner
  • Computers
  • DVD Players
  • Dehumidifier
  • Electric bed (ust be dismantled) mattress not inc.
  • Electric sewing machine
  • Electrical garden tools
  • Electric wheelchair
  • Electrical exercise machines
  • Free Standing Electric Heaters/Fires
  • Free Standing Heaters (NO GAS BOTTLES)
  • Hair & Beauty equipment
  • Kitchen appliances
  • Lamps 
  • Lawnmowers/Strimmers
  • Massage chair
  • Microwaves
  • Power Tools
  • Printers
  • Speakers (pair)
  • Televisions
  • Toaster/Kettle 
  • Vacuum Cleaners
  • Video Players
  • Blueray
  • Games consoles
  • Fan (electric)
  • Fan Heater 
  • Electric Shower

  • Chest Freezers
  • Cooker Hobs
  • Cooker Hoods
  • Dishwashers
  • Freezers
  • FridgeFreezers
  • Fridges
  • Ovens
  • Tumble Dryers
  • Washing Machines


Items you need to pay for



  • Arm chair
  • Doors with glass panels
  • Double Garage doors
  • French doors
  • Garage doors
  • Slat bed pool/snooker tables 
  • Windows over 6ft x 6ft
  • Bags of mixed general waste/Bric-a -Brac
  •  Non-electrical exercise equipment
  • Bath ( Fibreglass)
  • Bathroom cabinet (MDF/Mixed Materials)
  • Bed Bases (Divan/MDF/Mixed Materials)
  • Bedding- duvet & 2 pillows
  • Bedside Cabinet (mdf/mixed materials)
  • Blinds
  • Bookcase MDF/Mixed Materials/Glass
  • Bookcase with shelves MDF/Mixed Mat /Glass
  • Cabinet or bureau MDF/Mixed Materials
  • Carpet (1 bag/ roll = 1 slot)
  • Chest of drawers (MDF/Mixed Materials)
  • Coffee Table (MDF/Mixed Materials)
  • Computer desk (MDF/Mixed Materials
  • Door (PVC/Mixed materials)
  • Fish tank 
  • Glass (panes/sheets)
  • Headboards (fabric and foam)
  • Office Chair (mixed Materials)
  • Office desk (MDF/Mixed Materials)
  • Office shelving (MDF/Mixed Materials)
  • Ottomans
  • Pool Tables 
  • Settees/Sofas
  • Shower tray
  • Shower unit/Screen
  • Sunbed
  • Toy Box (MDF/Mixed Materials)
  • Toys
  • TV Unit (MDF/Mixed materials)
  • Vanity Unit (MDF/Mixed Materials)
  • Window frames
  • Grandfather Clock
  • Composite door
  • Crockery
  • Trampoline - must be dismantled


Items we do not collect



  • Asbestos
  • Boxes of tiles
  • Building Materials
  • Building Waste
  • Car/Engine Parts
  • Cast Iron Baths
  • Chemicals (Paint Stripper Etc)
  • Commercial vehicle tyres/ truck tyres 
  • Felt Roofing
  • Fluroscent tubes 
  • Gas Bottles/Canisters
  • Hospital Beds
  • Insulation Materials
  • Items Greater Than 6ft
  • Oil (Engine or Cooking)
  • Plasterboard
  • Tins of Paint
  • Pianos
  • Garden waste


This list is not exhaustive. If you are not sure whether your item can be collected, please contact us to check. Please describe your item accurately when making your booking​​.  ​


If your item is not as you have described it when you booked a free collection, the item will not be collected and the chargeable collection service will apply. Large and/or bespoke items may need to be assessed by a member of the Collections Team before we can accept the booking to ensure the items can be safely moved onto the collection vehicle.


How much is a bulky item collection?


If your item is recyclable, we will collect free of charge. If it is not recyclable the prices for collections are as follows:


​​Number of bulky items ​Cost of collection
1 - 2 items​ ​£12.50
​3 - 4 items ​£25.00
​5 - 6 items ​£37.50
 

The minimum cost of collection is £12.50, this covers two items. 

You can book a maximum of 6 items. There are no concessions.

How to book a bulky item collection


To arrange a booking, please contact us on 029 2087 2087. We will take the payment over the phone using a credit or debit card. If you want to pay cash, you can visit one of our Hubs.

Please be aware that once the booking has been finalised, no additional items can be added to your booking. 

If you choose to use an alternative collection company, make sure they are a registered waste carrier and have legal ways of disposing of your waste. 


Cancelling a free booking





 

Once your booking has been made, should you wish to later amend the items please note that you can only swap like for like items, i.e recyclable for recyclable, chargeable for chargeable. You will need to contact us to make the amendment either via telephone on 029 2087 2087 or you can visit one of our hubs. 



Cancelling a chargeable booking


Bookings may be cancelled up to 3 full working days before the collection takes place.

If you have more than one collection date, the 3 day notice period begins from the earliest date given.

If you cancel the booking within 3 working days of the first collection date, you will not be granted a refund. You will be given the opportunity to select a later collection day or swap like for like items, i.e. recyclable item for recyclable item. You will not be able to swap a recyclable item for a non-recyclable item. 


What if my bulky items are not collected?


Collections teams may not collect your item(s) if:

  • items are not as described at the time of booking.

  • items are not placed out for collection in a manner agreed at the time of booking (e.g. dismantled)


You will then be responsible for removing the waste from the highway. Failure to do so may result in enforcement action being taken.
Assisted collections

Where assistance with collections is required from locations which are not at ground floor level, a working lift that can accommodate the bulky items must be available. Access to the items must not be blocked.

Operatives are unable to manually handle items down stairs, assistance will only be provided where the Collection Operative deems it safe to do so. 
Where Operatives are requested to move items from the first floor or above, we will not be held responsible for any damage caused to the property during the manual handling process. Operatives are not able to help with the dismantling of furniture. 


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