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new cardiff > ENG > Resident > Parking, Roads and Travel > Parking fines > How to appeal after a Notice to Owner

How to appeal after a ‘Notice to Owner’

Any payments or appeals for parking penalty notices made through the post may not be actioned for some time due to the current restrictions in place for non-essential travel. This will mean that any cheques or PO’s sent through the post will not be cashed until the restrictions are lifted. Customers should ensure that they have sufficient funds in their accounts to ensure that they payment can clear and also ensure that they will not be overdrawn as a result.

Where possible please make any payments or appeals using the online system​​​​External link opens in a new window ​​ or online payment portal​​​​​​​​​​External link opens in a new window , these are being monitored and processed. Any postal applications may not be processed until restrictions are lifted.


If you have received a Notice to Owner you are entitled to formally appeal by making representations within 28 days. If your representations are received after 28 days then they may not be considered. Please do not pay if you intend to appeal. The penalty will not increase while your representations are reviewed.


Once we have acknowledged receipt of your representations the case will be put on hold pending a decision from a case officer, which will be sent to you within 56 days. 

Appeal a Notice to Owner onlineExternal link opens in a new window .

 

Remember: The owner or hirer of the vehicle remains liable even if they were not driving at the time of the contravention.


Your representations can also be made by writing to:


Parking Services
PO Box 47
Cardiff
CF11 1QB


Ensure that you include your return address and Penalty Charge Notice number with your representations along with your vehicle registration mark and any evidence you feel may support your case. Representations cannot be resolved over the telephone or in person and must be made online or in writing.  

Your representations must be true to the best of your knowledge. Making false representations is a criminal offence and you may be prosecuted if you do.

Any information provided will be processed in accordance with the General Data Protection Regulation (GDPR). The authority or other relevant bodies may use any information you provide for enforcement purposes, fraud detection or for any other related purposes as permitted by law.

The Independent Adjudication Service

If the Council rejects your post-Notice to Owner appeal you are entitled to have the matter considered by an independent adjudicator from the Traffic Penalty Tribunal. The Notice of Rejection will contain instructions on how to appeal to the Tribunal and a unique appeal code.


The adjudicator is completely independent from the Council. Their decision is final and legally binding on both the appellant and the Council.


You may wish to visit the Traffic Tribunal ServiceExternal link opens in a new window for further information.

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