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Cardiff Council www.cardiff.gov.uk
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Cardiff Council

www.cardiff.gov.uk

Housing online

We want to make it easy for you to access our services, whenever is convenient for you. You can do this by logging in using the Login to Housing Online button

How to register


Registering is easy, all you have to do is click on the 'Login to Housing Online' button and follow the simple instructions. 


You will need:

  • Your Person Reference number: this should be available on any recent correspondence in relation to the account and is a 6 digit number 
  • An active email address

If you do not know your person reference number please email HousingOnlineHelp@cardiff.gov.uk​ providing your full name and address and we will forward your person reference number to you by post.

Continue to login to your account by clicking the 'Login to Housing Online' button and adding your email address and chosen password into the correct fields and selecting the 'Login' button.


Housing Online allows you to:

  • Check your account balances, including rent, former tenant and rechargeable repair accounts.
  • Check your transactions
  • Check your statement
  • View your payment schedule
  • Make a payment by debit or credit card
  • ​View and update your personal information, such us contact numbers and email addresses.


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