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Cardiff Council

www.cardiff.gov.uk

Homeless advice for veterans

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If you are leaving the armed services, or you are a former member, you may be entitled to extra help if you become homeless.

We will provide help if you are a former member of the armed forces and are homeless or threatened with homelessness.


 
If you are vulnerable or at risk of homelessness as a result of being a former member of the armed forces, you will be treated as in priority need for accommodation.

When deciding this, we will consider:

  • How long you were in the forces and what role you had
  • If you spent any time in a military hospital
  • If you were released from service on medical grounds (and have a Medical History Release Form)
  • If you have had accommodation since leaving service and if you have been able to obtain or maintain accommodation since you left
  • How long it has been since you left service

To help support your case, you may need to provide medical evidence from the MOD, including a Medical History Release Form (if you were given one).
Contact our Housing Options Service if you think you will be homeless after discharge from the services. 

Provide a letter of discharge or some other evidence that confirms the date of your discharge from the forces. At that point, we should accept that from the date of discharge you will become homeless.
We will help you find a new home and check that you can afford the rent charged before you sign a tenancy agreement.

We will also ensure the property is of an acceptable standard and is suitable for you.

We recommend attending our home finder workshops at your local community hub.

Your case worker will advise you of these, or contact your local hub for details.
There are additional services available through the following organisations:


Services provided include: 

  • Supported Accommodation – providing temporary accommodation for veterans, with support.
  • Long Term Housing – providing settled accommodation for veterans, with or without support.
  • General Needs – Unsupported housing for members of the ex-Service community unable to buy or rent on the open market. Tenants will usually be self-sufficient, but may need some of the Floating Support listed.
  • Floating Support – Services delivered by visiting workers to people in your own homes to help people maintain their settled accommodation.
  • ​Outreach Services – Covering work with rough sleepers or people in temporary accommodation to help them access more settled accommodation and any support needs.
  • Day Centres – The provision of activities and support to homeless and vulnerably housed people. (Also called by some providers ‘drop-in’ facilities).
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