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Cardiff Council

High hedges

If you have an issue about a high hedge on a neighbouring property, please speak to your neighbour and try to resolve the issue before submitting a complaint.

You can see further advice on GOV.UK​​​​​​​​​​​​​​​​​​​​External link opens in a new window​ 

If you are not successful in resolving your dispute, you can try contacting a mediation service for assistance.​​​​​​​​​​​​​​​​​External link opens in a new window

We can deal with your complaint if:

  • You have reasonably attempted all other ways to resolve the dispute before contacting us.
  • You can demonstrate you have contacted the hedge owner or person living at the property in writing and that there is a record to this effect.
  • You have informed the hedge owner or person living at the property of your intention to complain to the council.

To make a complaint the hedge must be:

  • On another residential land owner’s property.
  • Made up of a line of two or more trees or shrubs.
  • Mostly evergreen or semi-evergreen.
  • Over 2 metres high from ground level.
  • Acting as a barrier to light or access.

If you have a dispute regarding a non-evergreen tree on private property, then unfortunately we are unable to take action. However there are steps you can take, which can be found on The Arboricultural Association website.​​​​​​​​​​​​​​​​​​​​​​External link opens in a new window

Making a complaint about a High Hedge

If you decide to raise a formal complaint you will need to pay a fee of £330. 

To make a complaint please use our online form and we will be in touch with further advice.


​Overgrown hedges and trees in public places

You can also let us know about overgrown hedges and trees on public footpaths, in parks or covering road signs.

Please report this to us using the online form.