Navigate Up
Sign In

My Neighbourhood

Use your postcode to find local councillors, facilities, school catchment areas and more.

Find facilities in my area

What are we doing to help

Rough sleeping has risen sharply across the UK over the last 3 years.  

The figure in Cardiff has doubled since 2014 as it has in other towns and cities such as Manchester, Milton Keynes and Luton. In other places such as Brighton, Portsmouth and Cambridge, the figure has more than tripled. 

While there are many examples of excelle​​​​nt work that has already been done, Cardiff fully recognises the need to do more. 

The Cardiff Rough Sleeper Strategy 2017-21 has set out a number of commitments to ensure effective ways of working, improve the level of co-ordination and joint delivery of services and to support the creation of innovative solutions.

The Strategy also acknowledges the increase in street begging activity; discussions are taking place between our partner agencies which include South Wales Police, local businesses and the third sector services.

The approach will involve intervention and support, but could lead to enforcement action if necessary.

Download the Cardiff Rough Sleeper Strategy (1.2MB PDF)​​​Link opens in a new window ​​​

An action plan is being put together to address each priority commitment in the strategy.

Find out about our progress against key commitments:

Progress Update: Rough Sleeper Strategy - December 2017 (176kb PDF)​​​​​Link opens in a new window

As an immediate result of the strategy, we have launched a number of innovative schemes to widen the options available and reduce the barriers to accessing existing services.


This includes:

  • a new Advice and Support service to improve access to emergency accommodation, 

  • a female only project for women at risk of exploitation who are currently inappropriately placed, 

  • a Housing First scheme, and 

  • a Complex Needs project. 

These are being delivered in partnership with the Wallich​​​​​​​, YMCA and Salvation Army. We are also working with the Huggard​​​​​​​​​​ to identify and target early intervention opportunities to those accessing Day Centre services.

Our Outreach Team are on the streets of Cardiff every day from early in the monring until late at night engaging with people who are rough sleeping or who are at risk of homelessness. They work throughout the city providing direct support to assist people to access appropriate services.

The Outreach team work in partnership with:

​Together we hold weekly multi-agency meetings with all Frontline partners, South Wales Police, Health and Social Services to ensure we maintain the best intelligence on rough sleepers, so that we can identify and engage with people at the earliest opportunity.

Cardiff has implemented a Gateway Scheme that provides a single point of access for single homeless people into accommodation, health and support services at The Council’s Housing Options Centre.


We have an extensive range of support and accommodation for people who are/or at risk of being homeless. With our partner organisations we operate:

  • ​45 emergency bed spaces,

  • 216 frontline hostel sp​aces, and 

  • a range of supported accommodation options.

Where the authority does not have a statutory duty and a person does not have a local connection to access accommodation, they are referred to our Reconnection Service. This is a partnership between the Council and the Salvation Army. The service is designed to support individuals to reconnect to their home borough, or to achieve another positive accommodation outcome through the service.

Tell us about someone who is rough sleeping

If you would like to report someone who is rough sleeping in Cardiff, please contact us.​​