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Cardiff Council

www.cardiff.gov.uk

Pay your Council Tax

​​If you are having difficulty paying your council tax due to being on a low or reduced income you may be entitled to Council Tax Reduction. Find out more and apply for a reduction. 

If you a​lready receive Council Tax Reduction you can notify us of any changes in your circumstances. 

If y
ou are concerned about your council tax payments please contact the Council Tax team using our online contact form or by emailing the office directly at ctax@cardiff.gov.uk​.​​​​​​​​​​​​​​​​​​External link opens in a new window

Due to the current COVID-19 pandemic we are receiving a high volume of enquiries. Please bear with us, we will get back to you as soon as we can. Apologies for any inconvenience caused.​

There are a number of different ways you can pay your Council Tax.


 

Use our secure online payment system to pay your Council Tax bill.

You will need the following:

  • your Council Tax account number 
    (an 8 digit number starting with a '1' or '2' found on the top right hand corner of your bill)
  • your Debit or Credit Card
  • the amount you want to pay
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pay online



 

You can use a debit or credit card to pay over the phone. This is a 24 hour automated payments system.

You will need to have the following to hand before you call:

  • your Council Tax account number (found on the top right hand corner of your bill)
  • your Debit or Credit Card
  • the amount you want to pay


Phone 029 2037 5510​. Follow the prompts to make your payment.


You can choose to speak to one of our customer service advisors about your bill. Please note this is not a 24 hour service and only applies during call centre opening hours​​​​​​​​​​​Link opens in a new window

Please send payments by cheque with your name, address and council tax account number to: 

Cardiff Council
PO Box 9000
Cardiff
CF10 3WD

Cheques should be crossed and made payable to Cardiff Council. Post-dated cheques are not accepted.


Please do not send cash by post.

Please ask if you need a receipt. 

You can pay your Council Tax at all post offices (by cash or cheque) and at shops displaying the PayPoint sign (by cash only).

 

You will need a Council Tax payment card. Please call 029 2087 2087 to request one.

You can pay your bill straight into the Council's bank account:
 

Nat West Bank
96 Queen Street,
Cardiff, CF10 2GR

 
Sort code: 52-21-06

Account number: 20408838 

Please remember to quote your Council Tax account number.


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