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Cardiff Council

Account enquiries

​Use the online system to view details of: 

  • how much you need to pay, 

  • when you need to pay,

  • your valuation band, 

  • the payments you have made, and

  • any charges that are due.​

You can also set up or amend a Direct Debit and make an online application for a refund if your account is in credit.

If you need to speak to someone about your Council Tax, please contact us.

Contact us online

Use the online contact form to send us your account enquiry. 




By phone



029 2087 2087​

Monday to Friday from 8.30am to 6pm.
The contact centre is closed during UK public holidays.

If you call when our contact centre is closed you will hear a message giving useful information​.

In person

Visit our office at the Central Library Hub.

By post

Council Tax
PO BOX 9000
CF10 3WD 
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