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Cardiff Council

Doorstep crime

Doorstep crime is when rogue traders knock at your door and illegally pressure you into buying something or signing up for a service.


It may be easy to think it is a problem that only affects older people. However, there are many different reasons a person may be vulnerable to doorstep crime, such as:


  • recent bereavement in the family
  • mental health issues
  • poor health, or any physical disability
  • living alone
  • social isolation
  • being a single parent with young children


How to report doorstep crime

You should report to us any activity that you suspect might be considered a doorstep crime:



If you feel threatened in any way, or if you feel a crime has definitely occurred (such as a burglary) then you should call the police: 


101 for non-emergencies


999 for emergencies.


Please note: Traders knocking your door (cold calling) is not a crime. Find out more about cold calling