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new cardiff > ENG > Resident > Benefits and Grants > Housing Benefit > Discretionary Housing Payments

Discretionary Housing Payments

Discretionary Housing Payments (DHP) are for people who either receive Housing Benefit or Universal Credit which includes a housing element towards their rent but need extra help with rent or housing costs. We have a limited amount of money to make these payments and can only make payments to those in greatest need.


We can award DHP for various reasons including:


  • extra help with rent,
  • extra help for those starting work,
  • extra help for people affected by Size Restriction​ or the Benefit Cap,​
  • extra help for foster carers and people providing supported lodgings.


Extra help with rent


If your housing benefit does not cover all your rent, and you cannot afford to pay the difference, you may be entitled to a Discretionary Housing Payment. We assess your circumstances to decide whether you are in financial need and have exceptional circumstances.


Financial Need

To confirm you cannot afford to pay the shortfall in rent we need to assess all income and capital you and your partner have.  This includes some income that is for special circumstances such as Disability Living Allowance or Personal Independence PaymentExternal link opens in a new window


We compare this total income with reasonable weekly expenses and work out whether or not you have enough money left to pay the rent shortfall.



Exceptional Circumstances

If we confirm you are in financial need we will then consider if you have exceptional circumstances.  We look at your personal details and those of your family and will consider all the information you give us. 


How long can I claim Discretionary Housing Payments?

Discretionary Housing Payments to help with rent are normally only paid for a short period, for example 6 months.  If you still need help after your payments end you will need to reapply.

We can sometimes backdate Discretionary Housing Payments.  If this applies to you, you will need to ask for your payments to be backdated, and give good reasons for not claiming earlier.​ 

If you want to find out more about claiming a DHP please contact us.

How to apply for Discretionary Housing Payments?

Apply for a Discretionary Housing Payment (729kb PDF)Link opens in a new window  

The application form is also available from your local Hub, where you can make an appointment if you would like some help to complete your form, you can contact us for advice on 029 2087 1071.

What happens next?​

We will write to you with our decision and the reason for it. If you are unhappy with the decision please contact us within one month. We will review our decision.