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new cardiff > ENG > Resident > Benefits and Grants > Council Tax Reduction > How to apply for Council Tax Reduction

How to apply for Council Tax Reduction

You apply for both Council Tax Reduction and Housing Benefit on the same form.


Apply for Housing Benefit and/or Council Tax Reduction (PDF 249 KB)Link opens in a new window


The form is also available from your local Hub or Housing office.


If you are making a new claim and would like some help to complete your form, you can make an appointment with us at one of our Hubs or Housing offices.


Home visit service


If you need help to complete your form and you are not able to come into any of our offices, please contact us to arrange a home visit  or call 029 2053 7380.


For Council tenants Tel: 029 2023 4200​


How Council Tax Reduction is awarded


If your claim is successful, you will start receiving Council Tax Reduction from the day your claim was received.


The amount of the reduction will be automatically allocated to your Council Tax account.  A new bill will be sent to you, showing your new balance and instalments.


Once you are told about your reduction you can ask us how we made our decision. You can also ask us to look at the decision again if you think it is wrong.  Find out how to appeal a decision.