Sign In
Loading

My Neighbourhood

Use your postcode to find local councillors, facilities, school catchment areas and more.

Find facilities in my area

Cardiff Council

www.cardiff.gov.uk

Cost of living support payment

The main cost of living support payment scheme closes on the 30 September 2022.

The discretionary scheme closes on the 31 March 2023.​
​​​This Welsh Government scheme aims to help residents with the rising cost of utility bills. This is a one-off £150 payment per household, not a council tax rebate.

Eligibility

You will receive it if, as at 15th February 2022, you were liable for council tax and:

  • receiving council tax reduction, or
  • living in a property in band A, B, C or D, or
  • living in ​a property in band E with a disability adaptation band reduction.





We will use information we have to confirm eligibility and make payments, including information from your council tax account and winter fuel payments you received. Article 6(1)(e) UK GDPR​ ​​​​​​​​​​​External link opens in a new window allow us to use data in the public interest.

Learn about how we use your data​.

Discretionary Scheme

You will receive £150 discretionary payment if as at 15 Feb 2022 you were:

  • receiving a council tax exemption, or
  • living in a property in band F, G,H or I with a disability adaption band reduction.




The reason for your council tax exemption must be because you are:

  • severally mentally impaired, 
  • under 18 years old, 
  • a care leaver, 
  • living somewhere else to receive or provide care, or 
  • over 65 or disabled and living in an annex to another property where your family live.



How to claim

Beware of fraudsters. We will never phone you to ask for bank details.


If you pay your council tax by direct debit, you do not need to make an application. 

You should receive the payment directly in your bank account.

If you do not pay by direct debit, you will receive a letter with details about the application process.

​​Other support

Cardiff​ Money Advice ​​​​​​​​​​Link opens in a new window​ can help you if you are struggling with the cost of living, whether you work or not.

We can help you with budgeting and debt, and check if there are benefits, grants, discounts available to you.

Check Cardiff Money Advice ​​​​​​​​​​Link opens in a new window, call our advice line on 029 2087 1071 or visit your local Hub ​​​​​​​​​​Link opens in a new window​ for support and advice.