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Cardiff Council

HRA Business Plan

The HRA Business Plan provides an insight into existing services currently delivered under the Housing Revenues Account (HRA). 

The HRA Business Plan aims to: 

  • set out Cardiff's purpose and vision as a social housing landlord;
  • set out its objectives and standards for the service;
  • plan how the service aims to achieve the objectives and standards set out (the strategies);
  • plan resource and financial requirements;
  • provide a framework for monitoring and evaluating the progress of the housing 'business';
  • communicate Cardiff's plans to its tenants, members, the Welsh Government, other key stakeholders, partners and the wider community.
  • identify the estimated stock and management needs over a 30 year period, against forecast resources to demonstrate that the Housing Revenue Account remains viable over that period.
  • Detail our development programme, which will deliver in excess of 4,000 new homes over the next 10 years


The Plan provides an overview of spend on services and how the budget is allocated to different teams and categories of work. It also provides information on upcoming improvements to tenant's homes and provides an overview of tenant satisfaction results following the recent survey that was issued in 2021. It also contains information on how services are developing and improving to ensure safety, value for money and multiple channels of access, to make it easy to report issues and utilise the services available to the residents of Cardiff. 

​View the HRA business plan 2022​​​​​​​​​​Link opens in a new window


​​​The information in these documents has been designed for print. This format may not be fully accessible online.​


© 2022 Cardiff Council