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Cardiff Council

Test Trace and Protect

​ ​Information on the Test Trace and Protect NHS Wales Service.


​​Contact tracing relies on people taking a test​​​​​​​​​​​​​​​​​​​​​​​​External link opens in a new window as soon as they possibly can. If you develop the classic symptoms of COVID-19 you must immediately book a test and self-isolate with all members of your household. 

Testing is also available if you are experiencing any one of the extended list of COVID-19 symptoms. You do not need to self-isolate if you, or someone you live with, is experiencing one of the extended list of COVID-19 symptoms and is waiting for a test result.


On receiving a positive result you will be asked to support the NHS Wales Test, Trace, Protect service by reporting your recent contacts so that they can be contacted and notified to self-isolate and take a test if they develop symptoms. This will help stop the spread of the virus.​
​Close contact means:
  • ​​Someone you’ve been within 1 metre of, for more than 1 minute
  • Someone you’ve been within 2 metres of, for more than 15 minutes
A contact is someone who you may, or may not, live with who you have been in close proximity with, someone who has been within one metre of you and with whom you’ve had a face-to-face conversation, or skin to skin physical contact, somebody that you have coughed on, or somebody that has had other forms of contact with you, within one metre for one minute of longer. 
Someone that you have travelled in a vehicle with, who has been seated near you on public transport.

It is really important that everybody who is the contact of a positive case, should self-isolate for 10 days. This is because they could be harbouring the virus, whether they have symptoms or not, and they could pass the virus on to other people. Other members of the contact’s family do not need to self-isolate. 


These steps are in additions to the existing guidance about regular, frequent handwashing and maintaining social distance. Those things are really important for everybody in order to stop the transmission of the virus. By working together, we will all help to keep Wales safe.
Trace your movements. Stop the spread. Together we’ll keep Wales safe​.​​​​​

Contact Cardiff and Vale Test, Trace and Protect

Phone: 029 2078 8320


Webchat: You can talk to an agent via webchat​​​​​​​​​​​​​External link opens in a new window​ which is available in both Welsh and English.