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COVID-19 (Coronavirus) - Information for residents

In light of the latest Government and Public Health advice on Coronavirus (COVID-19) Cardiff Council is introducing changes to its services to keep members of the public as safe as possible. 

Focus will be on ensuring the continued delivery of essential services and the services our most vulnerable citizens rely on. 

You may experience delays in accessing certain services at this time.

We have also published advice for business​

Changes to our services


Key worker Childcare Provision

​Childcare provision will continue throughout the Easter school holiday period, covering all weekdays including include Good Friday and Easter Monday.

Although provision is still being prioritised for health and social care workers (including those working in homeless hostels and Outreach) and in the emergency services, the new arrangements also aim to accommodate wider categories of keyworkers where possible.

To accommodate the additional numbers and to maintain social distancing measures the number of locations has now been expanded to 19. This includes English and Welsh medium primary, secondary and special provision.

In order to ensure the transmission of COVID-19 is slowed or halted, key workers and the families of vulnerable learners are reminded that school and pre-school provision is only to be used once all other forms of childcare support have been exhausted and where possible, children should be cared for at home.

Keyworkers in any other of the Welsh Government's Keyworker categories, may be asked to confirm with their employer that their specific role is ‘critical' to business continuity in the provision of their essential services during the COVID-19 pandemic, in order to be eligible for hub based provision. 

Find out about Key worker Childcare provision

Free school meals

Free School Meal provision will be changing to a voucher scheme from Monday 6 April and will be extended to cover what would have been the two week school Easter holiday period.

The voucher scheme will replace the grab bag packed lunches which have been delivered to schools since Monday 23 March.

Parents and carers of children currently receiving Free School Meals will be sent a downloadable voucher to the value of £40 for the benefit of their eligible child or children which can be spent in one of the following supermarkets:

  • Tesco 
  • Asda 
  • Sainsbury’s 
  • Morrisons 
  • Marks and Spencer 
  • Waitrose

Arrangements for Free School Meals following the Easter break will be communicated in due course.

Families who are eligible will receive a letter with details of the voucher directly from the Council, in the next few days. 
View a copy of the letter​​External link opens in a new window

To apply for Free School Meals, email

School admissions 

For help and advice about school admissions, including submitting a late application, visit the online Schools Admissions system​​​​​External link opens in a new window ​​ or email​​​​​​​External link opens in a new window

Our appeals team are continuing to process admissions appeals for school places. If you wish to make an appeal, please send the completed appeal form to​​​​​​​​External link opens in a new window

If you have made an appeal already, please bear with us as we await instruction from Welsh Government on how the arrangements for hosting appeals under the current public health crisis will be carried out. 


There are number of private, independent and voluntary settings that are still operating which have spaces for pre-school children.

Key workers from health, social care or emergency services who do not have any other option for childcare, should contact Family Gateway on 03000 133 133 or​

Parents or carers who are utilising the provision are reminded to observe social distancing when dropping off and collecting their children. We request that you keep a two meter distance from staff and other members of the public.


Weekly Recycling and Waste collections start Monday 30 March

In light of the latest advice from central Government, our Recycling Centres at Lamby Way and Bessemer Close are now closed. Please see information about collections on this page.

If you are concerned about your council tax please contact the Council Tax team​ via our online contact form.

Alternatively, please email the office direct at​.

If you are on a low income, or your income has reduced, you may be entitled to Council Tax Reduction.

Find out more and apply for a reduction or notify us of any changes​

Play areas in Cardiff Council's parks are closed. The risk of transmission from child to child on play equipment is thought to represent too great a risk to the public as we seek to slow the transmission of COVID-19.

Cardiff's parks will remain open at this time. We understand the role they can play in aiding well being through the outbreak.

If you are visiting a park please practice social distancing. This is vital if we are to slow or halt the person-to-person transmission of COVID-19.

If social distancing rules are not followed in our parks then we may have to review this position and they could then be closed to the public. We strongly urge people to avoid any large gatherings, and observe social distancing, so that parks can remain open.

​From Wednesday 25 March only four Hubs will be open​.


Books are now set to renew automatically and any holds have been suspended, overdue fines are not being charged so please do not travel to try and return books or other stock items.

You can access e-books, audio books and magazines via our online library​​​​​External link opens in a new window ​​.

Cardiff Council Public Rights of Way network remains open for the public to use. This will remain under review and may change if areas are identified where groups of people are congregating and not adhering to measures set out by the Government.

We ask that all members of the public follow the requirements for social distancing and use their local routes rather then travel to the countryside unnecessarily. Many footpaths and bridleways cross private land, working farms and in some cases are close to private homes. Please keep to the paths, keep your distance from landowners and continue to follow the restrictions and measures which are in place to protect you and others.

All path closure notices will be published online and notices posted on site under The Health Protection (Coronavirus, Closure of Leisure Businesses, Footpaths and Access Land) (Wales) Regulations 2020​​​​External link opens in a new window ​​.

Footpath closure notice

Requirement to close to reduce the risk of public contact and spread of the coronavirus.

Whitchurch No.78 Public Footpath,  Rhiwbina Hill to Lon Ysgubor.
From March 31, 2020 until end of the COVID-19 emergency period.

In light of advice provided by the Government we have taken the decision to close a number of venues to the public entirely.

These are:

  • The New Theatre
  • St David's Hall
  • Cardiff Castle
  • The Museum of Cardiff 
  • The Mansion House
  • Cardiff International White Water Rafting Centre 
  • Channel View Leisure Centre
  • The Riding School 
  • Cardiff Bay Water Activity Centre
  • Canton Community Centre 
  • Bute Park Education Centre 
  • Roath Park Conservatory
  • The Motocross site
  • Llanover Hall and Arts Centre
  • Severn Road Adult Learning Centre
  • Flatholm.

City Hall and County Hall are closed as venues for private hire and private functions.

Events scheduled to take place later in the year will remain under review and decisions on whether or not they go ahead will be made based on the latest Government advice at that time.

  • Children's Literature Festival - cancelled.
  • RHS Flower Show Cardiff - cancelled.

New birth registrations 

New birth registrations have been suspended in line with UK-wide guidance from the General Register Office. This is to ensure new born babies are not exposed to the current risks associated with attending Registry Offices with their families. Child Benefit applications will not be affected.

If you have an existing appointment, our Registrars will be in touch directly.


We have introduced limits on the number of people attending funerals. A maximum of ten immediate family members will be able to attend burials and cremations taking place at Thornhill Crematorium and the city's cemeteries.

The standard £50 fee for live webcasts of funeral services has been waived. 

The reception area at Thornhill Crematorium is now closed to the public. Queries can still be handled online via the Cardiff Bereavement website,​​​ by emailing​ or by calling 029 2054 4820.

Four Cardiff cemeteries are temporarily closed to the public, unless you are attending a funeral. Gates at Cathays Cemetery, Western Cemetery and Pantmawr Cemetery will be locked at all times, with limited access, for a maximum of ten immediate family members, only granted when funerals and burials are taking place on site.

Access to Thornhill Cemetery and Crematorium will also be restricted. In line with Welsh Government legislation the Crematorium itself will be closed to the wider public, with the exception of a maximum of 10 immediate family members attending funerals and burials.

No public access will be allowed to other areas of the site, such as the gardens, memorials or Book of Remembrance.



All wedding ceremonies are now cancelled and due to a spring backlog caused by COVID-19, new bookings for weddings will not be taken for dates before September. No new notices of marriage are currently being taken.

Keep up to date with Council news





About the virus COVID-19 

A coronavirus is a type of virus. As a group, coronaviruses are common across the world. 

Novel Coronavirus (COVID-19) is a new strain of coronavirus first identified in Wuhan City, China.

Novel Coronavirus (COVID-19) presents with flu-like symptoms including a fever, a cough, or shortness of breath.  The current evidence is that most cases appear to be mild, however symptoms may progress to a severe pneumonia.

Generally, Novel Coronavirus (COVID-19) can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.

The Department of Health and Social Care and Public Health England have published more information on Novel Coronavirus (COVID-19)​​ ​Link opens in a new window

For more information and advice, please visit Public Health Wales ​Link opens in a new window

​​​The Council’s Emergency Management Team also provide helpful advice to residents​​ ​​Link opens in a new window
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