Here at The City of Cardiff Council we supply more than 700 services to 352,000 people across our capital city. Our city is growing, but the money we receive from government is shrinking. We have to change the way we work to ensure we have a council which has a future as bright as our wonderful capital city.

This video introduces the Council’s Make The Difference approach and describes some of the ways we will be using online technology to give our customers access to the services they want, in the ways they want. These changes will save us money which can be spent on ensuring we deliver our key services.