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Cardiff Council

Covid-19 social care recognition privacy policy

​​​The Council provides services for local communities and the people who live in them.  Undertaking this work means that we must collect and use information about the people we provide services to and keep a record of those services. Because we collect and use personal information about individuals we must make sure that they know what we intend to do with their information and who it may be shared with. 

We have summarised in this privacy notice the way in which we use your personal information for Covid-19 Social care Worker Recognition Payment Scheme purposes. This information should be read in conjunction with the Council’s corporate privacy notice

Who we are, what we do

As a result of the ongoing COVID19 pandemic, Welsh Government have announced a number of payment schemes to recognise the hard work and commitment of social care staff who have been supporting people during the pandemic.  
The Councils Social Services department are administering these payments on behalf of Welsh Government and are working closely with all eligible employers to ensure that staff have access to the scheme.

What and whose personal information we hold?

We will hold information about you, as the employee of a care provider and who is entitled to this payment
The types of Information we hold and process will typically include:

  • Name
  • National Insurance Number
  • Employers Name 

Where does the service get my information from

We will receive your information from your employer, as they would have identified you as being entitled to the payment and have provided you with a declaration form that you have signed, authorising them to pass your information to the Council to process your claim. 

What will we do with your personal information?​​

The Council are responsible for:
  • Managing the operational delivery of the scheme on behalf of the Welsh Government 
  • Contacting care providers, agencies and those employing Personal Assistants to make them aware of the scheme
  • Issuing declaration forms to your Employer, for you to sign to agree ro your information being shared with us
  • Gather and collate the claims for employers
  • Check for duplicate claims using national insurance number 
  • Pay claims to Employers
  • Ensure appropriate measures are in place to minimise the risk of fraud or losses.

What is the legal basis for the use of this information? ​

The legal basis for processing your personal data under the UK General Data Protection Regulation (UKGDPR) is:

Article 6 (1)(e) – Task carried out in the public interest of un the exercise of official authority vested in the controller

This is supported by the following;

Welsh Government COVID-19 NHS and Social Care Financial Recognition Scheme.

Does the service share my personal information with any other organisation?​

We will share your data with the following:

  • Internal Council departments, such as HR and Payroll
  • External Government Agencies including but not limited, to her Majesty's Revenues and Customs (HMRC) and Department of Work and Pensions (DWP)
  • Data Cymru and Wales NHS Shared services to undertake checks that no duplicate payments have been made.

How long will my information be kept?

​Your information will be kept for up to 5 years


Your information, your rights​

The UK General Data Protection Regulation (UKGDPR) gives you important rights, including the right to access the personal information the services hold about you.

Should you wish to know more about how Cardiff Council uses personal data, and your data protection rights then please find more information on​ the Council's data protection page ​​​​​​​​​​Link opens in a new window

Contact us

If you have any concerns or would like to know more about how the service using your personal information, please contact us in one of the following ways:

In writing: 

The Data Protection Officer
Cardiff Council, Room 357c
County Hall
Atlantic Wharf
CF10 4UW


© 2022 Cardiff Council