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Cardiff Council

Disclosure and Barring Service Information

​Please note that our driver renewal process has changed. You will not be able to renew your licence until your Disclosure and Barring Service (DBS) certificate has been received.

It can take up 60 days for your certificate to be returned. This process is outside the control of Cardiff Licensing Department, so please start the DBS process at the earliest opportunity to avoid any delays.

Cardiff’s licensing Department is now using the Vale of Glamorgan’s DBS E-Bulk system. Please note the process must be done through the Public Carriage Office and not via any other online website.

Upon receipt of your renewal letter, please follow these steps:

  • Step 1. Email us at the following details: your full name, date of birth and Badge number. 

  • Step 2. We will Email you a Username and Password for you to complete the DBS form online. 

  • Step 3. The DBS automatically notify us when you have completed this, you will need to attend the Public Carriage Office so that we can verify your identification. Please ensure you bring all the relevant ID documents and the £47 fee with you. Guidance on acceptable ID documents​​​​​​​​​​​​​​​​External link opens in a new window 

  • Step 4. Once we have received the DBS Result, you attend the Public Carriage Office again, with the completed Renewal Application form, 4 recent passport photographs, and your old badges.  We will do a DVLA check and your badges will then be renewed, this Licence can be renewed up to 28 days prior to the expiry date but not until we have had Disclosure and Barring Service Result.

Please ensure that you complete the DBS online form accurately, including correct spellings and full address history. Errors or missing information may lead to the DBS cancelling your application and you will need to apply and pay again.

DBS Update Service

It is strongly recommended that all drivers join the DBS Update Service, as it will avoid delays and may make the process far easier on your next renewal. You must join the Update Service within 30 days of your certificate being issued. Further information on the DBS Update Service​​​​​​​​​​​​​​​​External link opens in a new window

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