If you see a pink sticker on your bags or bin you will need to remove the incorrect items before you place your bins out on your next collection date.
If you have a sticker on your green bin/re-useable sack, but have not put any incorrect items in it, it may have been too heavy. Please remove some of the waste, to lighten the load.
You may receive letters to your property, which will give you some extra help and advice on recycling.
For properties that put their recycling bags in a communal area, our crew will sticker the bags and make a note that they have identified incorrect items at a shared collection point.
Please read our
collection information to learn more about which items you can and cannot recycle. If you continue to put incorrect items in your recycling, you will be issued with a formal notice.
If you have had three pink stickers within a 12 week period you will receive a formal notice.
If you have any specific circumstances you would like us to consider please contact us for support and guidance.
If you receive a sticker or a letter, but you believe that your bin/bag is not contaminated please contact us and we will look into the matter for you.